Frequently Asked Questions

Pets with long or thick coats generally need grooming every 4–6 weeks; shorter coats every 6–8 weeks. Our groomers recommend a personalised schedule after your first visit.

Absolutely! Our groomers will discuss your preferred style and recommend what suits your pet's breed, coat type and comfort best. Learn more on our Pet Grooming & Spa page.

Ensure your pet is comfortable with handling. Let us know about any sensitivities in advance and bring them on a light stomach.

All boarding dogs must be up to date on core vaccinations (Distemper, Parvovirus, Rabies). Please bring the vaccination record on the first visit. See our Pet Creche & Boarding page for full details, or Dog Day Care for shorter stays.

Yes! We send regular photo and video updates via WhatsApp so you always know your pet is happy and comfortable.

Absolutely. We encourage you to bring familiar food to maintain diet. A favourite blanket or toy also helps your pet settle in faster.

Yes - Our staff is present 24/7 round the clock as a companion to your dogs.

We are open all 7 days a week from 10am to 9pm. Boarding pets receive care around the clock. Explore all our services here.

2/1, Tarapada Chatterjee Lane, Howrah, West Bengal 711103. Call or WhatsApp +91 99431 20683 for directions.

Yes! We welcome all breeds from tiny Chihuahuas to large Labradors. Our team handles dogs of all sizes and temperaments.

Yes, our entire facility is fully AC-maintained, keeping your pet cool and comfortable even during summer.